Customer Support

Customer support is of prime importance to all at Konnet. We all at Konnet strongly believe that our growth and success can be achieved only by satisfied and happy customers. This has been our focus since 1992, and all our customers will vouch for it.

Highlights

  • 24 x 7 x 365 days support
  • Multi level support resources
  • Adequate stock of spares
  • Certified and experienced engineers
  • Continuous training process

Set-up

  • 8 x 6 Call Center
  • Ticketing system for every call
  • Customer intimation at every stage
  • Call logs for all customers
  • Well defined escalation matrix